Terms of Service

1. Operator and acceptance

These Terms govern use of Koolo, an iOS application and website operated by Andrii Soboliev, an individual based in Ukraine ("I", "me", or "Koolo"). Koolo is the product name and does not identify a separate company.

Website: https://koolo.space. Contact: koloooapp@gmail.com. Correspondence address: Rozhalina St., 22, Romny, Romenskyi District, Sumy Region, Ukraine.

By accepting these Terms when presented at sign-in, you agree to them. If you do not agree, do not create an account or use the service. Personal-data processing is explained separately in the Privacy Policy at https://koolo.space/privacy. Acceptance of these Terms is not consent to optional health-data processing or AI sharing, which are requested separately.

2. Who can use Koolo

Koolo is for users aged 18 or older who can enter into these Terms. Your age is confirmed by the date of birth you provide at first launch. You must provide accurate account information, protect your sign-in access, and use the service only with accounts and information you are authorized to access.

Contact me promptly if you suspect unauthorized access to your account.

3. What Koolo provides

Koolo provides a community, food logging, estimated calories and nutrients, habit tracking, and sleep and recovery indicators based on the information available to the app. Some features require a supported device, permissions, an internet connection, or a connected provider account.

AI may identify the wrong food, miss ingredients, or estimate quantities incorrectly. Food database records may be incomplete or inaccurate. You should review and correct food entries before relying on them. Sleep and recovery results depend on the available measurements and the app's calculation method; gaps or changes in source data can affect results.

Koolo provides general wellness information. It is not intended to diagnose, treat, cure, or prevent a disease, provide medical advice, or replace professional care. Do not use food estimates to determine medication doses, or rely on the app to identify allergens or handle an emergency.

4. Testing and availability

Koolo is currently free. Features and calculations may change, and bugs or synchronization delays may occur. TestFlight builds may expire under Apple's testing arrangements.

I may maintain, update, or discontinue features, subject to applicable law and any rights you have. Where reasonably practicable, significant changes affecting access to your records will be communicated in advance.

5. Connected services

Apple Health, Google Sign-In, food databases (FatSecret, Open Food Facts, USDA FoodData Central), Giphy, Unsplash, Google Gemini, and any wearable integration available in Koolo are supplied by third parties. Their availability and their own terms affect those services. Only connect an account you are authorized to use.

Oura and Garmin integrations apply only when made available and connected by you. A provider may require its own subscription. A subscription to that provider does not purchase a subscription to Koolo.

Data must become available from the device or provider before Koolo can process it. Koolo cannot guarantee immediate synchronization, complete records, or identical scores across different apps.

6. Your content and community rules

You retain your rights in the photographs, posts, comments, and other content you submit. You grant me a limited, non-exclusive permission to host, transmit, process, and display that content as needed to provide the features you request, including showing community content to other members and AI analysis when you authorize it.

Avatars and media you post to the community are available through public links, so treat them as public. This permission does not authorize selling your content, using it for advertising, or using it to train general-purpose models. Data retention and deletion are governed by the Privacy Policy and applicable law.

You must have the rights needed to submit your content. Do not post unlawful, abusive, or hateful material, or another person's confidential or health information without appropriate authority. I may remove content that breaks these Terms.

7. Koolo intellectual property

The Koolo software, original interface design, logo, and other original materials are owned by the operator or their respective licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the app for its intended purposes while your access remains permitted.

You do not acquire ownership of Koolo through use. Third-party datasets, product images, brands, open-source components, and your own content remain subject to their respective rights and licences. No claim of registered trademark status is made by these Terms.

8. Acceptable use

Do not access other users' accounts or private records, bypass security or access controls, deliberately overload the service, introduce malicious code, or use Koolo in breach of applicable law.

Do not copy, distribute, or exploit the app or protected third-party materials beyond the permissions given by the rights holders or applicable law. These Terms do not remove rights that mandatory law grants you.

9. Feedback

You may submit suggestions voluntarily. I may use them to improve Koolo without promising payment or credit. This does not transfer ownership of your existing protected materials or permit unrelated use of your personal or health information. Do not submit confidential material belonging to someone else.

10. Charges and future paid features

There are no Koolo subscription fees or in-app purchase charges at present. Device costs, connectivity charges, and third-party subscriptions remain your responsibility.

If paid Koolo features are introduced, prices, billing terms, cancellation conditions, and applicable consumer rights will be presented before purchase. You will not be automatically enrolled in a paid plan.

11. Account closure and suspension

You can stop using Koolo and delete your account in the app: Profile → edit → "Delete account". Deletion removes your account, profile, posts, comments, uploaded media, and synchronized sleep and health data, and is irreversible. You can also request deletion at koloooapp@gmail.com. Disconnecting Apple Health or another provider stops the relevant future access; consult the Privacy Policy.

Access may be restricted when reasonably necessary to address misuse, a security issue, a legal requirement, or a material breach of these Terms. Where lawful and practicable, I will explain the reason and provide a contact route for questions or correction of a mistake.

Ending access does not remove your applicable data-protection rights or authorize keeping your information indefinitely.

12. Responsibility and consumer rights

I will exercise the care required by applicable law in providing Koolo. Automated estimates and third-party data have limitations, so uninterrupted availability, error-free operation, or a particular health outcome cannot be promised.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, intentional misconduct, or injury where applicable law prohibits a limitation. Your mandatory consumer rights remain unaffected.

13. Changes, applicable law, and contact

Changes to these Terms will identify an effective date and be communicated when materially relevant to your use. They do not retroactively remove rights you have already acquired. If new terms require acceptance, they will be presented to you.

These Terms are governed by the laws of Ukraine. If you are a consumer, this choice does not deprive you of mandatory protections of the law of your country of habitual residence, and does not restrict your right to bring proceedings in a court available to you under mandatory law.

Questions, complaints, and account requests: koloooapp@gmail.com.